Effective date: 7 November 2026 · This is an English translation for convenience. If it differs from the Korean version, the Korean version applies.
Genox ("we") sets out this policy under the Personal Information Protection Act of the Republic of Korea to protect your personal information and handle related complaints promptly.
1. Purposes
- Answering inquiries about adoption, demos and quotes, and arranging meetings
- Sending security resources you request (reports, white papers, service overviews)
- Sending the monthly threat report and event news (only if you agreed)
- Receiving incident reports and contacting you to respond
2. What we collect and how long we keep it
| Purpose | Items | Retention |
|---|---|---|
| Inquiry (required) | Name, company, work email, phone | 6 months after the inquiry is closed |
| Inquiry (optional) | Job title, industry, company size, deployment environment, interests, message, preferred contact time, how you found us | 6 months after the inquiry is closed |
| Resource request (required) | Work email | 6 months after sending |
| Resource request (optional) | Company | 6 months after sending |
| Newsletter (opt-in) | Until you unsubscribe | |
| Incident report | Reporter name, phone, company, incident details | 3 years after the response ends (record for disputes) |
Where another law sets a retention period, we keep the data for that period. The free security self-assessment does not ask for your name or contact details, and answers are calculated only in your browser.
3. Sharing with third parties
We do not give your personal information to third parties, except where a law specifically requires it or an investigative authority requests it under legal procedure.
4. Processors
We use an outside company to host this website. Fonts and images are served from this site and no requests go to other outside servers. Inquiries are not handled by the host: they are sent from your own email app directly to our mailbox (admin@genox.one).
| Processor | Task | Data processed |
|---|---|---|
| Vercel Inc. | Website hosting and delivery | IP address, browser information, access time (server access logs) |
5. Transfers abroad
The hosting company's servers are outside Korea, so visiting the site sends the data below abroad. If you do not want this, you can stop using the site. Inquiry contents and contact details are not transferred abroad.
| Recipient | Country | Items | When and how | Purpose and retention |
|---|---|---|---|---|
| Vercel Inc. | United States and others (global delivery network) | IP address, browser information, access time | Sent over the network when you visit | Delivering and securing the site. Kept under Vercel's policy |
6. Deletion
When the retention period ends or the purpose is achieved, we delete the data without delay. Electronic files are deleted so they cannot be recovered; paper is shredded or incinerated.
7. Your rights
You can ask at any time to see, correct, delete or stop processing your personal information, and you can withdraw consent. Email admin@genox.one and we will act without delay and tell you the result. You can also ask through a representative.
8. Security measures
- Access to personal information is limited to the people who need it, and access is logged and reviewed.
- Data is encrypted in transit and at rest.
- Staff receive regular privacy training.
9. Cookies
This website does not use cookies or analytics tools. If we ever add them, we will update this policy and announce it on the site.
10. Privacy officer
The CEO of Genox serves as the privacy officer. Contact: admin@genox.one
11. Complaints
For help with a privacy complaint in Korea, you can contact the Personal Information Infringement Report Center (privacy.kisa.or.kr, call 118) or the Personal Information Dispute Mediation Committee (www.kopico.go.kr).
12. Changes
We announce changes on the website 7 days before they take effect, or 30 days before for changes that matter to your rights.